Local Weymouth business, New Image, has been nominated as a finalist in the Bathroom Customer Service of the Year category in the 2016 prestigious kbbreview Retail & Design Awards. Entered annually by the very best in the industry for kitchens and bathrooms, the ceremony is organised by kbbreview, the industry’s leading trade magazine for over 30 years.
Steve Cobb, Director of New Image, says: “I feel highly honoured and privileged to have been selected as one of the top four bathroom retailers in the UK for best customer service. Considering that we come from a small town like Weymouth, and are up against many larger and more recognised companies, this is an amazing acknowledgement. With my step daughter Kerrie’s hard work, we are very proud of all of our staff, who have followed our passion.
“In particular, I would like to thank Craig Foskett, one of our sales staff, who was instrumental in us being put forward for this award on the day of the mystery shop. Customer service is the most important element in our industry. We constantly strive to improve on what we do; to try to be the very best, and give our customers an experience above and beyond their expectations from the moment they enter the showroom, to ensure all our customers are as satisfied as we can possibly expect.”
Tim Wallace, Editor of kbbreview says: “After the great success of our 21st anniversary last year, we’re delighted to see this enthusiasm carried through to 2016. As always, we have received an abundance of submissions of the very highest standard which have undergone a rigorous judging process by our panel of industry professionals.
“We would therefore like to extend our congratulations to New Image on being nominated as a finalist in their category, and wish them the very best of luck going forward.”
Winners of the bathroom awards will be announced by the traditional opening of an envelope at the glittering, black tie gala dinner taking place on Monday 7th March at the Hilton Birmingham Metropole.
For more information about New Image telephone 01305 781709.