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Kitchen Process

Here at New Image Tiles, Kitchens & Bathrooms, we understand that choosing a new kitchen can be stressful, there’s so many decisions to make, but we aim to make your experience as enjoyable and stress free as possible. We are there with you every step of the way, from initial ideas, to after sales support. We pride ourselves on being honest, approachable and easy to work with.

As a family run business we take a personal approach with every customers individual requirements, helping them to create their dream kitchen using the best products available within their budget. A member of our experienced, knowledgeable team is always on hand to help by talking through different products, layouts and styles. Practical considerations are also covered to ensure your kitchen is not only beautiful but also suits your lifestyle.

With this in mind just sit back and enjoy watching your dream kitchen come to fruition.

Our Step By Step

Showroom Visit

The very best place to start is our inspirational showroom so you can browse our displays. One of our experienced team will show you our extensive collections and discuss with you exactly what you want to achieve in your new kitchen. We have working displays throughout the showroom and can provide product demonstrations so you can make informed decisions.

Once you have a clearer idea of what furniture, worktops and appliances you would like for you new kitchen, our designer will visit you at home to take measurements and check the suitability of your chosen products.

Home Visit

During your home visit one of our designers will take accurate measurements of your existing room. They will discuss suitability of your chosen products and desired layout, offering helpful suggestions on how to maximise the available space.

During this detailed survey they also check the proposed positioning of all fixtures and fittings as well as all amenities to ensure peace of mind and that the project runs smoothly.

Design

After your home visit, you will be invited back to the showroom to view a 3D design so that you can visualise your new kitchen. A comprehensive, itemised quotation will also be put together so you know exactly what to expect.

Penny Floor Plan
Penny Perspective

If you have requested that we organise the installation of your kitchen then you will also be provided with a quotation for the fitting from one of our Approved Installers.

If you are happy with our quotation all you need to do is pay a deposit and let us do the rest. The final paperwork will be generated and we can begin to organise the entire project for you.

After sales Support

There’s nothing more important to us than ‘Happy Customers’.

Around 80% of our customers have come to us because they’ve been recommended by friends, family or a tradesperson so the success of our business depends on keeping our customers happy.

This includes looking after customers after their project has finished so if you’re not entirely satisfied with any aspect of our products or service please just get in touch.

There’s nothing we love more than being invited to view our customers finished kitchens (we don’t get out much). So if you’d like us to pop over and take photos to feature in our Gallery or on Social Media just give us a call!